DDD University
Terms and Conditions
Last updated: September 2026
By taking the COSTED™ Presence Audit, purchasing the advanced result, or booking a call, you agree to the terms below.
1. Who we are
DDD University, a subsidiary of ePalm, LLC, registered in the Netherlands, KvK 34336627.
2. Nature of the offer
The COSTED™ Presence Audit is a free 12-question self-assessment that identifies your speaker archetype and delivery growth areas, with an optional paid advanced result available for further detail. It is an educational, self-diagnostic tool, not therapy, medical, legal, or financial advice, and not a substitute for any of those. No specific outcome is guaranteed.
3. Eligibility
You must be at least 18 years old to use this offer.
4. Pricing and payment
The audit and free result are provided at no cost. The advanced result is a one-time payment of $7, charged at the time of purchase via Stripe.
5. Digital content and right of withdrawal
Because the advanced result is delivered to you immediately upon payment, your statutory 14-day right of withdrawal ends the moment you expressly request immediate access and confirm you understand you're giving up that right, which you'll confirm via checkbox before payment completes. The advanced result is non-refundable once delivered.
6. Booking a call
If you choose to book a call after receiving your result, you'll be asked to watch a short required video before your slot is confirmed. Your reservation is not final until you've done so, and unconfirmed slots may be released and offered to someone else.
7. Intellectual property
The COSTED™ methodology, the audit questions, scoring, and all related materials are the intellectual property of DDD University and may not be copied, recorded, distributed, or resold without written permission.
8. No guarantee of results
While we're committed to a high-quality audit experience, individual results and any outcomes from a subsequent call vary, and no specific result is guaranteed.
9. Limitation of liability
To the fullest extent permitted by law, DDD University is not liable for indirect or consequential loss arising from your use of this offer. Nothing here limits liability that cannot be limited by law, including for gross negligence, willful misconduct, or death or personal injury caused by our negligence.
10. Changes to these terms
We may update these terms from time to time. The date at the top of this page shows when they were last revised. Continued use after changes are posted means you accept the updated terms.
11. Governing law
These terms are governed by the laws of the Netherlands, without prejudice to any mandatory consumer protection rights you have under the law of your own country of residence if you're an EU consumer.
12. Contact
DDD University · KvK 34336627 · support@ddduniversity.com